Whiskey Ranch — Privacy Policy

Written By Jack Rossi

Effective Date: May 16, 2025

At Whiskey Ranch Oxford LLC ("Whiskey Ranch Oxford", "we", "our", or "us"), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our venue, interact with our services, participate in marketing programs, or use any system powered by our technology partners, including Toast, Inc.

1. Scope

This policy applies to all individuals who:

  • Visit our physical bar location

  • Place orders through our POS system (powered by Toast)

  • Sign up for SMS or email marketing

  • Appear in onsite photography or video

  • Use loyalty programs or participate in promotions

By engaging with our business in any of these ways, you agree to the practices outlined in this policy.

2. Information We Collect

Information you provide:

  • Name, email, phone number

  • Payment details via Toast

  • Marketing opt-in preferences

  • Feedback, reviews, or contest entries

Information collected automatically:

  • Device/browser info

  • Geolocation (with permission)

  • Site/page navigation

  • Order history

Security & marketing visuals:

  • Security camera footage (24/7 for safety)

  • Photos/videos captured during events or inside the venue for promotional purposes

3. SMS Messaging & Marketing Consent

By providing your phone number at checkout, signup, or via Toast systems, you agree to receive recurring promotional SMS from Whiskey Ranch Oxford LLC. These may include:

  • Drink specials

  • Upcoming events

  • RSVP reminders

  • Loyalty offers

You can opt out anytime by replying “STOP.” Message/data rates may apply. Your number will not be sold or shared without consent. This program complies with TCPA, CTIA, and other federal SMS guidelines.

4. On-Site Video & Photography Disclosure

By entering Whiskey Ranch Oxford, you consent to:

  • Being recorded on venue security cameras for safety and loss prevention.

  • Being filmed or photographed during public events or typical business operations.

  • Your likeness, voice, and image being used in marketing content, including online posts, promotional materials, or digital advertising.

If you do not wish to appear in marketing content, you must alert a staff member before entry or approach a marketing representative during your visit.

5. How We Use Your Information

We use collected data to:

  • Process transactions and manage orders

  • Personalize customer experiences

  • Operate loyalty and rewards programs

  • Send promotional offers and service alerts

  • Improve security and customer satisfaction

  • Comply with legal and operational requirements

6. How We Share Your Information

Your data may be shared with:

  • Toast, Inc. for order processing and loyalty tracking

  • Marketing platforms (e.g., SMS/email vendors)

  • Security vendors and compliance officers

  • Law enforcement when legally required

We do not sell your personal data.

7. Cookies & Tracking

Our website and Toast systems may use cookies, pixels, and session tracking for:

  • Functional improvements

  • Personalized offers

  • Ad performance analysis

  • Cross-device recognition

To adjust preferences, visit www.aboutads.info/choices or modify browser settings.

8. Your Rights & Choices

You have the right to:

  • Request access to your stored data

  • Correct or delete personal information

  • Opt-out of marketing communications

  • Revoke marketing media consent (when possible)

To make any privacy-related requests, email us at privacy@whiskeyranchoxtx.com.

9. Security

We implement encryption, network monitoring, and data access controls. Security footage is stored securely and used only for legitimate safety purposes.

10. Children’s Privacy

Whiskey Ranch Oxford is an 18+ venue. We do not knowingly collect personal information from anyone under the age of 18. Any minors captured in marketing footage (e.g., during private events) must have guardian consent on file.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and in-store upon request.

12. Contact Us

Whiskey Ranch Oxford LLC
Attn: Privacy Office
800 College Hill Rd, Oxford, MS 38655
Email: privacy@whiskeyranchoxtx.com
Phone: (866) 226-4484

By entering Whiskey Ranch Oxford or using any of our services, you agree to this Privacy Policy.

Jack Rossi
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